Privacy Policy

Last modified: July 28, 2024

Introduction

TipMaster Inc (the "Company") develops and operates its website, Tipmaster.ai, which allows users to purchase sports game predictions and tips for both domestic and international sports events (collectively, "Website", or "Services"). This Policy is integrated into and forms part of our Terms of Use ("Terms").

We are dedicated to protecting your privacy rights and making our practices regarding the processing of your personal data more transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit, install, or interact with our Services. Please note that parts of this Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services at any time, pursuant to this Policy and our Terms. You are not legally required to provide us with any personal data, but without it we will not be able to provide you with the best experience of using our Services.

Specifically, this Policy describes–

What types of data we collect?
Tracking Technologies
Why we process your Personal Data?
With whom we share your data?
Marketing and Advertising
Your rights
Transfer of Personal Data
How we protect your data?
Minors
Retention
Updates to this Policy
Controlling Version
Data Protection Officer
Contact Us

1. What Types of Data We Collect?

We collect personal data from you, meaning any information which potentially allows your identification with reasonable means (for example, email address or name, collectively "Personal Data"). This section sets out how and when we collect and process Personal Data about you.

Account Information: If you choose to register an account with our Services, we may collect your full name, email address, password, phone number, birthdate and username. If you choose to log in, access or otherwise connect to the Services through a social networking service (such as Facebook, Twitter, Instagram, etc.), we collect your user ID and username associated with that social networking service, as well as any information you make public using that social networking service or that the social networking service allows us to access.
Payment Information: When you decide to make a purchase through our Services, you will be required to provide us with your billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your card information.
Usage Information: When you use our Services, we collect technical information about your interaction with our Services. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) as well as other information which relates to your activity in the Services.
Communication Information: When you send us an email or contact us via the support within our Services, we collect the Personal Data you provide us. This includes your name, email address and any other information you choose to provide.

2. Tracking Technologies

When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies"). These Tracking Technologies allow us to automatically collect information about you, your device, and your online behaviour, in order to enhance your navigation in our Services, improve our Services' performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better correspond with your interests.

What types of Tracking Technologies do we use?
1. Strictly necessary Tracking Technologies: these Tracking Technologies are automatically placed on your computer or device when you access or take certain actions on our Services. These Tracking Technologies are essential to enable you to navigate around and use the features of our Services. We do not need to obtain your consent in order to use these Tracking Technologies;
2. Tracking and advertising Tracking Technologies: these Tracking Technologies collect information about your browsing habits in order to make advertising more relevant to you and to your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The Tracking Technologies remember the websites you visit and that information is shared with other parties such as advertisers and publishers. Publishers, advertisers, and third-party ad networks also utilize Tracking Technologies or similar technologies to deliver ads and monitor the performance of such ads. The collection of information through Tracking Technologies by such third parties will be governed by their own privacy policies/cookies policies and principles, which the Company does not control;
3. Functionality Tracking Technologies: these Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services; and
4. Performance Tracking Technologies: these Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioural data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).
How and by whom Tracking Technologies are stored on your device?
We store Tracking Technologies on your device when you visit or access our Services - these are called "First Party Tracking Technologies". In addition, Tracking Technologies are stored by other third parties (for example, our analytics service providers, business partners and advertisers), who run content on our Services – these are called Third party Tracking Technologies. Both types of Tracking Technologies be stored either for the duration of your visit on our Services or for repeat visits.
There are various ways in which you can manage and control your Tracking Technologies settings. You can change your preferences using our cookie settings tool (however, please note that this tool may only be available in certain jurisdictions). Other methods of managing your Tracking Technology preferences include changing your browser settings to send a “Do-Not-Track” signal. In such case, your browser will send us a special signal to stop tracking your activity. However, please note that certain features of the Services may not work properly or effectively if you delete or disable cookies.
Below is a list of useful links that can provide you with more information on how to manage your cookies:
- Google Chrome;
- Mozilla Firefox;
- Safari (Desktop);
- Safari (Mobile);
- Android Browser; and
- Microsoft Edge
You can learn more and turn off certain third party targeting and advertising cookies by visiting the following third party webpages:
- The Interactive Advertising Bureau (US);
- The Interactive Advertising Bureau (EU); and
- European Interactive Digital Advertising Alliance (EU).

3. Why We Process Your Personal Data?

This section explains for what purposes we use your Personal Data and outlines the legal bases that underlie our usage.

Purpose

Provision of our Services; support.

We use your Personal Data, such as your name and email address, to provide you with our services and provide customer support. This includes, for example, allowing you to log-in or responding to your inquiries. The legal bases for processing this data are the performance of our contractual obligations towards you; your consent (for example, when you provide Personal Data); and our legitimate interests. Our legitimate interests in this case are provision of our Services and supporting our customers.

Legal basis

We collect from our third-party payment processors certain information about your payment instruments, for the purposes of filling order and transaction, connecting your payment method to your account on the Services, billing and sending invoices. The legal bases for processing this data are the performance of our contractual obligations; and our legitimate interests. Our legitimate interests in this case are provision of our Services; and compliance with legal obligations to which we are subject.

Purpose

Payments.

We collect and analyse information about you and your usage of our Services for the purposes of usability, quality, functionality and effectiveness of our Services, including debugging to identify and repair errors and undertaking internal research for technological development and demonstration. The legal basis for processing this data is our legitimate interest. Our legitimate interests in this case are providing and improving our Services.

Legal basis

Auditing related to counting ad impressions of unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with relevant specification and standards.

The legal basis for processing this data is our legitimate interest. Our legitimate interest in this case is providing you with our Services, including content that better corresponds with your interests, monetizing our Services and confirm our billing.

Purpose

Marketing and Advertising.

We use Tracking Technologies in order to provide you with advertisements when you visit our Services, including personalized and non-personalized advertising, in short-term, transient use, shown as part of your current interaction with us, while your Personal Data is not disclosed to another third party and is not used to build a profile about you. The legal bases for processing this data are your consent (when required) and our legitimate interests. Our legitimate interests in this case are providing you with tailored services, content and advertisements that better correspond with your interests.

Legal basis

We process certain information about you and your usage of our Services in order to keep the integrity and security of our Services, prevent fraud, identify your identity and enforce our policies. The legal bases for processing this data are compliance with our legal obligations and our legitimate interests. Our legitimate interests in this case are keeping the integrity of our Services; detection of fraudulent activities; and the safety of our end-users.

Purpose

Compliance with applicable laws; assistance to law enforcement agencies.

We process your personal data in order to comply with our legal obligation under applicable laws. The legal bases for processing this data are compliance with our legal obligations and our legitimate interests. Our legitimate interests in this case are compliance with our legal obligations and assisting law enforcement agencies.

4. With Whom we Share your Data?

We share, sell and disclose your Personal Data as described below:

Payment processors: we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties have access to your Personal Data so that they perform these tasks on our behalf;
Service providers: our service providers work on our behalf, and need access to certain Personal Data in order to provide their services to us. These companies include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification providers, etc.;
Third Party Advertisers: we partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests;
Third Party Integrations: our Services allow you to integrate with certain third party services, in order to connect your account to our Services or to place purchases (e.g., Apple, Google or Facebook accounts).;
Compliance with laws and assistance to law enforcement agencies: we disclose some data about you to government or law enforcement officials or private parties. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements;
Auditors and advisers: we share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputed etc.; and
Mergers and acquisitions: we will transfer, sell or otherwise share your data in case of entering into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets.

In the 12 preceding months, we have disclosed or shared the following categories of your Personal Data:

Category of Personal Data

Categories of third parties

Identifiers: A real name, alias, postal address, internet protocol address, email address, account name, social security number, insurance policy number, driver’s license number, passport number, state identification card number, signature, bank account number, telephone number, credit card number and any other unique personal identifier including online identifier.

Payment processors, Service providers

Commercial data: Records of personal property, products or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies.

See section 4.1

Internet or other electronic network activity data: Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Advertising networks, Service providers

Geolocation data: Physical location or movements, including the location of your device location or movement.

See section 4.1

In the 12 preceding months, we have collected Personal Data from the following categories of sources:

Consumer directly;
Advertising networks;
Internet service providers; and
Social Networks;

5. Marketing and advertising

We use your Personal Data ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, ads, products, services, websites and applications which relate to our affiliated companies or our business partners (collectively: “Marketing Affiliates”), which we believe may interest you.

You can decline receiving further marketing offers from us or from our business partners and Marketing Affiliates at any time, by contacting us at info@tipmaster.ai.

Please note that even if you unsubscribe from our marketing-mailing list, we can continue to send you service-related updates and notifications.

6. Your rights

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

Rights of access to your Personal Data: You have the right to receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.
Right of data portability: you have the right to request us to move, copy and transfer your Personal Data easily from one IT environment to another, in a safe and secure way, without affecting its usability.
Right of rectification: You have the right to request rectification of your Personal Data in our control in the event that your believe the Personal Data held by the Company is inaccurate, incomplete or outdated.
Right of deletion/erasure: You have the right to request that the Company erase or delete Personal Data held about you at any time.
Right to restriction or objection to processing: You have the right to request that the Company restrict or cease to conduct certain Personal Data processes at any time.
Right to withdraw your consent: To the extent we process Personal Data on the basis of your consent, you have the right to withdraw your given consent at any time.
Right to limit use and disclosure of your sensitive Personal Data: You have the right to request to limit the collection of your sensitive Personal Data, to that use which is necessary to perform our Services.
Right not to be subject to automated decision making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly effects to you.
Right to Opt-Out of the Sale or Share of Personal Data: In the event that we sell or share your Personal Data for behavioral advertising purposes, you have the right to submit a request to opt-out of the sale or share of your Personal Data. After you opt-out, we may continue disclosing some Personal Data with our partners to help us perform business-related functions such as, but not limited to, providing the Services, ensuring that the Services is working correctly and securely, providing aggregate statistics and analytics and preventing fraud.
Right to non-discrimination: you have the right to be free from any discrimination for exercising your rights, such as offering you different pricing or products, or by providing you with a different level or quality of services, based solely upon your request.
Right to lodge a complaint and appeal our decisions: all requests, complaints or queries may be addressed to the Company to the following email address: info@tipmaster.ai. We will consider any requests, complaints or queries and provide you with a reply in a timely manner. We take our obligations seriously and we ask that any concerns are first brought to our attention, so that we can try to resolve them. To the extent you feel unsatisfied with our response to your request to exercise your rights, you may choose to send us a request to appeal our decision. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority.

Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.

Authorized Agent;

You can use an authorized agent to make a request to exercise your right under applicable laws on your behalf if:
1. The authorized agent is a natural person or a business entity; and
2. You sign a written declaration that you authorize the authorized agent to act on your behalf. If you use an authorized agent to submit a request to exercise your right, please provide us with a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.
The request must:
1. Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you; and
2. Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. Making a verifiable consumer request does not require you to create an account with us.

7. Transfer of Personal Data

We operate globally, thus any information that we collect, disclose or share, including your Personal Data, can be stored and processed in various jurisdictions around the world, including (but not limited to) the European Economic Area, United Kingdom and United States, for the purposes detailed in this Policy.

To the extent that the GDPR or UK GDPR are applicable, we will only transfer or share your Personal Data to data recipients:

located in the EEA or in the UK;
located in non-EEA countries or UK which have been approved as providing adequate level of data protection; or
who have entered into legal agreements ensuring an adequate level of data protection.

8. Minors

We do not knowingly collect or solicit Personal Data from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Services, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about a Minor, then please contact us through the contact details available below.

9. Retention

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

10. Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

11. Controlling Version

This Policy has been drafted in the English language, which is the original and controlling version of this Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

12. Contact us

If you have any further questions, please contact us by email at: info@tipmaster.ai.